A 2024 SCAD academic study (five-person team): a discovery-to-testing redesign of the Google Home smart speaker proposing a conversation-first experience, tested with a Wizard-of-Oz prototype. Onboarding collapsed from 24 screens to 8; SUS moved from 40 to 80 on an 8-participant sample (treated as directional). Academic research about Google Home — not client work for Google. Nick Rapoport's role: UX research and product design.