A 2024 academic study by a five-person team at the Savannah College of Art and Design: a discovery-to-testing redesign of the Google Home smart speaker proposing a conversation-first experience, tested with a Wizard-of-Oz prototype. Onboarding collapsed from 24 screens to 8; SUS moved from 40 to 80 on an eight-participant sample (treated as directional). Academic research about Google Home, not client work for Google. Nick Rapoport's role: UX research and product design.